Client portal
Secure access to case status, messages and case records.
Requires verified secure integrationBenefit First digital services
Everything in one place.
A preview of the client services we are developing. These features are displayed for information only and cannot yet accept client information.
Coming soon
Client services
Designed to make managing a benefits case easier, with security, accessibility and clear communication at the centre.
Document uploads
Protected evidence submission and file handling.
Requires verified secure integrationDigital signatures
Consent and agreement signing where legally appropriate.
Requires verified secure integrationQR correspondence tracking
Scan case-specific QR references to track incoming and outgoing correspondence.
Requires verified secure integrationAppointments and reminders
Manage appointments and important benefit deadlines.
Requires verified secure integrationPayments and receipts
Secure payment links, invoices and receipts.
Requires verified secure integrationCase progress updates
See milestones from initial claim through decision, reconsideration and appeal.
Requires verified secure integrationSecure messaging
Case-related communications linked to the right client record.
Requires verified secure integrationAccessibility and document formats
Accessible correspondence and alternative formats where required.
Requires verified secure integrationNot yet operational. Do not upload confidential documents or enter sensitive information. Secure access will be enabled only after the server integration, data protection checks and owner approval.
Need help now?
Our general enquiries email is available while the secure portal is being developed.